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+34 948 050 109
We have collected a list of frequently asked questions. If you do not find an answer to your question here, please contact us.
- Does the hotel have WiFi? Is it paid for or free?
The hotel has WiFi in both the reception areas and rooms. It is free. Please consult the reception desk for access.
- Does it have an outdoor or indoor car park?
The hotel has free outdoor parking with limited places. However, 150 meters from the hotel you will find outdoor public parking.
- Are pets allowed?
We regret to inform you that we do not accept any animals in this hotel.
- What time can I check into the hotel and at what time do I have to leave?
The official check-in time at the hotel is from 3:00 pm. If there is availability, it will be possible to make the check-in in advance. Rooms must be left before 12:00 pm.
- When do I have to pay for my reservation?
When you make your reservation through this website, you will be asked for a credit card as a guarantee, but no charge will be made, payment will be made directly at the hotel, except for promotions or non-refundable offers.
- What is a Nonrefundable/Returnable Fee?
Some fees that are paid at the time of booking with the credit card that you provide cannot be modified or cancelled. Once the reservation has been confirmed, no refunds will be given.
- Is there a spa in the hotel? Do you offer towel service?
The hotel has a spa & wellness project overlooking the Kaparreta nature reserve. It will be launched shortly.
- Can I get half-board or full board?
Breakfast, half-board and full board can be booked exclusively for guests who are staying in the hotel. The hotel has no bar or restaurant open to the public. It is only for hosted customers. The breakfast served at the table has fresh, natural products, and some of them are home-made.
- What places of interest can I visit near the hotel?
With a one-minute walk, you can visit the Roman bridge and the remains of the ancient castle, as well as the churches of San Pedro and San Salvador, the latter of Gothic style, which houses paintings of immense value. You can also see the crypt of Santa Margarita, of late Romanesque style. As far as the natural environment is concerned, you can watch the Aragon River gorge, the birdwatching observatory and the Kaparreta nature reserve. You can even explore part of the GR1 Historical Trail along Gallipienzo and the Cañada Real of the Salacenco’s shepherds.